Capriccio Elite, LLC understands that the family of a person with disabilities has the most investment in the service recipient’s care and support. Because services are most often provided in the family home, we take steps to assure you are comfortable with the person providing the care and that you have a voice in how services are carried out.
- Families are involved in service planning and development. We encourage you to share information about what already works and needs to stay the same as well as areas of support that are needed.
- Families are involved in scheduling so that supports are available at a time most beneficial to the service recipient and the family.
- Families are included in the interview and employee selection process for employees assigned to work with your family member.
People who live independently or in our group home are welcome to include family and friends in the processes above.
Notice of Privacy Practices
Your privacy is important to us. We do not use or share information about you without your permission unless the information pertains to treatment, payment, or Capriccio Elite, LLC Operations. A copy of our notice of privacy practices is located under resources.
As a DBHDS licensed provider of services, all service recipients of Capriccio Elite, LLC are assured they retain their basic human rights such as:
- The right to be treated with dignity and respect.
- The right to receive services provided by Capriccio Elite, LLC that are based on a
service plan tailored specifically to your needs and preferences.
- The right to participate meaningfully in decisions regarding all aspects of the
service we provide that directly affect you.
- The right to know how we keep information about you confidential.
- The right to see and ask us to correct information in your service record.
- The right to not be restricted more than necessary.
- The right to make a complaint and seek resolution
If you believe that Capriccio Elite, LLC has violated your rights during service delivery, contact Suzi Hiatt, Executive Director, Gail Dutchess, Director of Operations, or the DBHDS Regional Human Rights Advocate at 877-600-7434.